Types of information we gather
Personal Information (KYC): When users register on our platform, we collect basic personal details such as name, email address, phone number, and identity verification documents required for financial compliance.
Transaction Information: We collect information regarding your gold portfolio, including buying and selling history, gold gram balances, and deposit or pawn records.
Financial Information: For processing withdrawals and deposits, we securely collect payment details such as linked bank account information.
Usage & Device Data: We collect non-personal information related to user interactions, such as IP addresses, the type of browser used on your PC or mobile device, operating system, and log data to prevent fraud and ensure asset security.
How we use Cookies
Essential Cookies: Required for the platform to function properly, such as keeping you securely logged in during gold trading sessions.
Security Cookies: Used to identify and prevent security risks, ensuring your digital assets remain safe at all times.